Frequently Asked Questions

What products do you sell?

We offer a variety of high-quality products to keep your tech looking and feeling brand new. Our product range includes:

• Screen Cleaners: Specially designed to safely clean your screens without damaging them.
• Laptop Bags: Stylish, durable, and functional bags to keep your laptop protected while on the go.
• Hard Case for MacBooks: Sleek, hard-shell covers to protect your MacBook from scratches, dings, and drops.

How do I clean my screen properly using your cleaner?

Our screen cleaner is easy to use! Click here to learn more.

1. Step 1: Spray Clear View Screen Cleaner onto black microfibre cloth. Do not spray directly onto your device. Avoid spraying directly onto the screen, as excess liquid may damage your device.
2. Step 2: Gently wipe the screen using the black microfiber cloth, making smooth, circular motions to lift dirt, smudges, and fingerprints.
3. Step 3: Use the dry blue microfibre cloth to gently polish the screen, removing any remaining residue.

Will your MacBook Hard Case fit my model?

Yes! We offer MacBook Hard Cases that are custom designed to fit various MacBook models. When purchasing, make sure to select the correct size based on your MacBook's screen size (e.g., 13-inch, 14-inch, etc.). If you're unsure about your model, feel free to contact us, and we'll help guide you.

Can I use your screen cleaner on other devices like smartphones and tablets?

Absolutely! Our screen cleaner is safe to use on a wide range of devices, including smartphones, tablets, monitors, and even TV screens. Just be sure to test on a small area first to ensure compatibility.

Are your laptop bags water-resistant?

Yes! Our laptop bags are designed to offer protection against light moisture. They are made from durable, water-resistant materials to safeguard your laptop from accidental spills or rain. However, we recommend not exposing them to heavy rain for prolonged periods.

Where do you ship to?

We currently offer shipping anywhere within Australia. If you're located within Australia, we’ve got you covered!

How can I clean my laptop bag?

To keep your laptop bag in top condition, we recommend spot cleaning with a mild detergent and a damp cloth. Avoid machine washing to preserve the material. Always let the bag air dry naturally.

Can I return or exchange an item?

Yes, we have a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt. Please refer to our Returns & Exchanges page for more details.

Are your products eco-friendly?

We strive to make our products as environmentally friendly as possible. Our screen cleaners come in recyclable bottles, and our laptop bags are made from sustainable materials wherever possible. We’re constantly looking for ways to reduce our environmental footprint.

How do I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at support@humley.com.au or use the contact form on our website. We aim to respond within 24 hours.